Hackensack is a unique and diverse city on the verge of a Renaissance. We are home to the Bergen County Judiciary, County Government, world-renowned medical center and nationally-recognized educational institutions. The city is conveniently situated along Routes 4, 17 and 80 and is also served by two NJ Transit train stations providing frequent service to NYC via Hoboken and Secaucus. Our downtown bus transfer station provides access to virtually anywhere. Our history dates back to the 1600’s and General Washington was briefly headquartered here during his famous 1776 Retreat. 45,000 people are proud to call Hackensack home.
Citizen Request Form
Utility Contact Information
PSEG Home Page – PSE&G (pseg.com) Gas and Electric
Municipalities and residents can report a street light that is not working https://nj.pseg.com/outageandgasleaks/duringanoutage/streetlightoutages
To report a streetlight outage, log in to My Account or call 1-800-436-PSEG (7734). Please provide two of the following three pieces of identifying information: the nearest cross street, pole number, and/or nearest address. Streetlight repair times vary based on the complexity of the repair, but most are completed within three business days. During severe weather events, restoration times may be longer.
Gas Emergencies https://nj.pseg.com/outageandgasleaks/ismellgas
Energy Efficiency Programs https://nj.pseg.com/saveenergyandmoney/energysavingpage/energyefficiency
Veolia Water Utility
Lead Service Information https://mywater.veolia.us/new-jersey/water-in-my-area/service-lines
Water Alerts/Outage Map https://mywater.veolia.us/water-in-my-area/water-alerts-map
Financial Assistance https://mywater.veolia.us/new-jersey/support-center/financial-assistance-new-jersey
Optimum Cable provider
Customer Service Optimum Customer Service | Support for Your TV, Phone, and Internet
Customer Service (Residential) https://www.verizon.com/support/residential/home/