From the Office of Emergency Management
As of 6pm Sunday night, the Rothman Center at FDU is open for anyone who lost power. Additional information can be obtained by contacting the Police Department: 201-646-7777.
From the Health Department:
Keeping Food Safe During an Emergency
Food Safety in a Power Outage
Update: 99% of PSE&G Customers Restored
November 4, 2011, 3:00 p.m.
We are close to full restoration, but PSE&G does not minimize the frustration of those customers who remain without power. 99 percent of the 571,000 customers impacted by last weekend's storm have been safely restored. PSE&G is making steady progress in restoring less than 6,000 customers who are still without power. Most customers who remain without power are likely to be those where single service lines from our poles to customers' homes and businesses have been damaged.
PSE&G met the state's expectation that at least 95 percent of its customers would be restored by yesterday (Thursday).
Counties most affected at this time are Bergen and Essex. We are focusing our restoration efforts and outreach on the communities that remain with significant outages. We continue efforts on tree removal and restoration in coordination with local public works personnel. Customers should also be aware that the downed wires may belong to varied telephone and cable companies. We are coordinating with these companies to facilitate removal and repair of utility lines.
Please be aware that customers who have been restored may experience temporary interruptions as we make permanent repairs. PSE&G continues to use every available resource to make repairs and restore electricity as quickly and safely as possible. In addition to its own crews, the utility continues to receive assistance from mutual aid crews from Alabama, Florida, Georgia, North Carolina, South Carolina, and Mississippi, and Washington D.C.
Since the storm hit last Saturday (October 29), PSE&G's Customer Call Center has taken more than 800,000 storm-related calls from customers - almost 8 times the normal weekly volume. To ensure that we are aware of customers who remain without power, despite restoration to an area, customers are encouraged to call 1-800-436-PSEG (7734) to be certain that we have the report of no service.
Thank you for your continued patience as we continue to make progress toward full restoration.
Important Safety Reminders:
Downed wires should always be considered “live.” STAY AWAY FROM ALL DOWNED LINES. Do not approach or drive over a downed line and do not touch anything with which it might be in contact. To report a downed wire or other visible equipment damage, call 1-800-436-PSEG (7734). Provide the street as well as the nearest cross street.
Check on the well-being of elderly neighbors. See if they are safe and if they need extra blankets or other help. Contact local officials if assistance is needed.
Do not try to use a gas oven or range to heat a room. The appliance will deplete oxygen from the air, causing asphyxiation or deadly carbon monoxide poisoning.
Be cautious when using space heaters. Read and follow the manufacturer’s instructions and heed warning labels. Be sure all members of the household understand how to operate space heaters safely.
To report a power outage, call PSE&G’s Customer Service line: 1-800-436-PSEG (7734).
Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at pseg.com. General outage activity throughout our service territory is available online at www.pseg.com/outagecenter and updates are posted on pseg.com during severe weather.
Thank you for your patience as we continue to make progress toward full restoration. And thank you to our municipal partners, the police, firefighters, emergency responders and public officials, who share our commitment to the communities we serve and are critical in helping us to provide safe and timely restoration.