4/28/2020 - City of Hackensack Launches New COVID-19 Information Hotline

Hackensack officials are announcing the launch of a new COVID-19 “hotline” phone number and email address. City residents can call or email the hotline if they need help or have questions about anything COVID-19 related.


Connecting residents with the available resources on local, county, and federal level and in the private sector is an invaluable service that the city can provide,” said Mayor John Labrosse. “There is a lot of misinformation out there and knowing which resources to access can be challenging. We are launching this hotline to help guide our residents through these processes and assist in cutting through some of the red tape.”  


The telephone number for the hotline is 201-357-0142, and the email address is info@hackensack.org. Residents should use this hotline as a resource if they have specific questions regarding COVID-19 responses in the city or need assistance navigating or obtaining resources available from other local, state, or federal entities. A city employee will monitor the hotline and email address, and all questions will garner a prompt response. Residents should call 911 if they have a medical emergency.


For up-to-date information and resources about the city’s response to coronavirus pandemic, residents are encouraged to visit the city’s dedicated information portal on their website hackensack.org/covid19. It provides numerous COVID-19 resources for Hackensack residents, including:


  • Daily case updates

  • Resources for businesses and economic recovery assistance

  • Information and links on how to get tested for COVID-19 in Bergen County

  • A comprehensive list of over 50 local restaurants providing take-out with phone numbers, menus, and website information

  • A list of official Executive Orders and directives By county, state, and federal officials

  • Additional pertinent information and resources


The Mayor and Council encourage residents to continue to combat the virus by following county and state directives on best social distancing practices, following CDC guidelines hand washing and disinfecting surfaces, refraining from hoarding food and cleaning products, and checking in on senior citizens, disabled family members, and other neighbors most at risk.